Privacy Policy
Overview
At Carrrs, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our car rental services and website.
The short version: We only collect what we need to provide our service. We never sell your personal data to third parties.
Information We Collect
We collect information that you provide directly to us when using our services:
- Personal Information: Name, email address, phone number, date of birth, and mailing address
- Identity Documents: Driver's license number, passport information (for international renters)
- Payment Information: Credit card details, billing address (processed securely via Stripe)
- Rental Information: Vehicle preferences, pickup/return locations, rental dates
- Account Data: Login credentials, rental history, saved preferences
- Communication Data: Support tickets, feedback, and correspondence with our team
We may also automatically collect certain information when you visit our website, including IP address, browser type, device information, and pages visited.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your car rental reservations
- Verify your identity and eligibility to rent
- Process payments and security deposits
- Communicate with you about your bookings and our services
- Provide customer support and respond to inquiries
- Send promotional offers (only with your consent)
- Improve our services and develop new features
- Comply with legal obligations and protect our rights
- Detect and prevent fraud or unauthorized access
Data Security
We implement industry-standard security measures to protect your personal information:
- SSL/TLS encryption for all data transmission
- Secure cloud infrastructure with regular security audits
- Limited employee access to personal data on a need-to-know basis
- Regular security training for all team members
- PCI-DSS compliant payment processing through Stripe
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Request your data in a machine-readable format
To exercise any of these rights, please contact us at privacy@carrrs.com.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@carrrs.com
- Phone: 1-800-555-1234
- Mail: Carrrs Inc., 123 Auto Drive, San Francisco, CA 94102
We will respond to your inquiry within 30 days.